Privacy Policy

1. Privacy Protection at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. Detailed information on the subject of data protection can be found in our comprehensive privacy policy listed below this text.

Data Collection on our Website

Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find the respective contact details in the Legal Notice (Impressum) of this website.

How do we collect your data?
On the one hand, your data is collected when you communicate it to us. This may, for example, involve data that you enter into a contact form or transmit to us within the scope of an emergency assistance request or document review.
Other data is collected automatically or after your explicit consent when you visit the website through our IT systems. This primarily includes technical data (e.g., internet browser, operating system, or time of the page view).

What do we use your data for?
Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior or to process your compliance requests (e.g., onboarding, gap analyses).

What rights do you have regarding your data?
You have the right at any time and free of charge to receive information about the origin, recipient, and purpose of your stored personal data. You also have a right to demand the rectification or erasure of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

2. General Notes and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very ernst. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.

When you use this website, various personal data are collected. We point out that data transmission over the Internet (e.g., when communicating via email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the Controller (Responsible Party)

The controller responsible for data processing on this website is:

Systemic Standards
Saric Mladen
Oberasbacher Str. 16c
90522 Oberasbach, Germany
Email: info@systemic-standards.com
Website: http://systemic-standards.com

The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Retention Period (Storage Duration)

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods – in the case of active mandates, this particularly concerns the statutory 10-year long-term archiving of technical product documentation).

Information on Data Transfer to the USA and Other Third Countries

Among other things, we use tools from companies based in the USA or other third countries that are not secure under data protection law. When these tools are active, your personal data may be transferred to these third countries and processed there. We point out that a level of data protection comparable to that of the EU cannot be guaranteed in these countries.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. The lawfulness of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of infringements against the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement.

3. Data Collection on our Website

Cookies and Tracking Technologies

Our internet pages use so-called "cookies" as well as comparable technologies (e.g., pixel trackers or local storage). Cookies are small text files that are stored on your end device and do not cause any damage. They serve to make our offer more user-friendly, effective, and secure.

A distinction is made between temporary cookies (session cookies), which are automatically deleted at the end of your visit, and permanent cookies, which remain stored on your end device until you delete them yourself or an automatic deletion is carried out by your web browser.

Insofar as cookies are used by third-party companies (third-party cookies) or for analysis purposes, we will inform you about this separately within the scope of this privacy policy.

Legal Grounds for Data Processing

The use of cookies and comparable technologies on our website is based on two legal pillars:

• Technically necessary (essential) cookies: The use of cookies that are strictly required for the secure and technically error-free operation of the website, as well as the provision of specific functions explicitly requested by you (e.g., to store your cookie preferences), is carried out on the basis of § 25 para. 2 no. 2 TDDDG and Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the optimized provision of our online services.
• Non-essential cookies (Analysis, Marketing, External Media): The use of all other cookies (e.g., to measure SEO reach, analyze user behavior, or integrate external services) is carried out exclusively on the basis of your express, voluntary consent pursuant to § 25 para. 1 TDDDG and Art. 6 para. 1 lit. a GDPR.

Data Transfer to Third Countries (e.g., USA)

By consenting to the use of certain third-party cookies, your personal data (e.g., IP address, user IDs) may be transferred to third countries outside the European Union (in particular to the USA). We point out that a level of data protection comparable to that of the EU cannot be guaranteed in some third countries (e.g., the risk of access by local authorities). Insofar as a data protection-compliant transfer is not secured via existing adequacy decisions (such as the EU-US Data Privacy Framework) or standard contractual clauses, your express consent via the cookie banner serves as the legal basis for this third-country transfer (Art. 49 para. 1 lit. a GDPR).

Withdrawal of Your Consent

You have the right to revoke consent once granted for the storage and processing of non-essential cookies at any time and without giving reasons with effect for the future. The lawfulness of the processing carried out up to the time of revocation remains unaffected by this.

You can adjust your settings at any time via the consent management system (cookie banner) integrated into our website and retroactively activate or deactivate individual cookie categories.

(Click here to change your cookie settings and withdraw your consent)

Contact Form and Document Upload (Portal)

If you send us inquiries via the contact form or transmit documents for preliminary examination (e.g., within the scope of emergency assistance, onboarding, or label checks), your information from the inquiry form, including the contact details provided by you there, as well as the uploaded files, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, provided that your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures (e.g., risk classification before mandate acceptance). In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this was requested.

The data entered by you in the form and the uploaded documents will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after processing of your inquiry has been completed). Mandatory statutory provisions – in particular contractual retention periods for technical documentation – remain unaffected.

4. In-House Services

Handling of Customer and Contractual Commercial Data

We collect, process, and use personal data of our clients and customers within the scope of establishing, organizing the content of, or amending the contractual relationship. Data on the use of our services (usage data) is only collected and processed to the extent necessary to enable the user to utilize the service or to bill for it.

The erasure of the collected customer data takes place after compliance with the tax and commercial law retention periods or after the expiry of the statutory obligation to hold conformity documentation within the framework of the accepted mandates.